Redhouse now offers complimentary returns. To initiate a return or an exchange, please contact us. Redhouse currently allows returns and exchanges within 20 days of the order delivery date. All returned items must be unworn, undamaged, and unwashed with all original tags attached. the original invoice must be included with any return. Failure to do so can delay the processing of your return.
Exchanges can be made for a different size or color of the original style ordered, depending on product availability. If you would like to exchange your item for a different style, please contact us.
Returns are processed within 3-5 business days of arriving at our facility. this period may be longer during peak periods. depending on your payment provider, it can take up to 5-15 business days for the refunded amount to appear on your bank statement.If Redhouse determines that any products are not in original condition, a refund or exchange will not be granted and the items will be returned to you.
If you have any questions, please contact customer service at Assistance@redhouserh.com.